Tuesday, 8 September 2020

Wednesday 9 September: IT services unavailable

Versione stampabile

Wednesday 9 September 2020, from 05:30 to 08:00 AM, the IT services of UniTrento will not be available because of a planned  IT maintenance.

In that period:

  • it will not be possible to authenticate and access online services, nor register on the portal or change and recover username and password;
  • all UniTrento web applications will be offline (Portal, MyUnitn, Presenze, ESSE3, Moodle, VaPe, SGA, SAP, Apply2, ADA, InfoServizi, Reserved Areas, Library Services, OTRS, ...); 
  • G Suite services will not be available (Gmail, Google Drive, Meet, Chat, ...);
  • you will not be able to reach the internal network or your own machines remotely (VDI, VPN);
  • the telephone service will be out of order (even from the smart working stations);
  • some door openers will not be in operation, as well as the Sociology car parks and the Mesiano student car park.

We count on everyone's understanding: it will be a matter of waiting a couple of hours to allow the technicians to complete an essential and non-postponable maintenance. 

Malfunctions after 8 am can be reported to servicedesk [at] unitn.it