Course "Problem solving"

19 April 2024
Start time 
9:00 am
Zoom Platform
Job Guidance Office
Target audience: 
UniTrento alumni
UniTrento students
Online – Registration required
Registration deadline: 
18 April 2024, 23:59
Contact person: 
Job Guidance Office
0461 283200
Francesco Apuzzo - trainer Assoservizi

Course Objectives:
Learn useful techniques and tools for problem-solving, activating both cognitive-rational and creative attitudes.

Skills to be acquired:
Discover various problem-solving techniques, develop both vertical and lateral thinking.

Course outline

  • Problem definition
  • The importance of Problem Solving in academic and professional life
  • Phases of problem-solving, from perception to problem resolution
  • Methods and tools for problem resolution in business: from SWOT analysis to flowcharts, to cause-and-effect diagrams
  • Business, individual, and group problem-solving strategies
  • The importance of personal attitude

Teaching Methodology

Theory, self-assessment, peer assessment, simulations, and exercises, including interactive game-based software.

Useful information

Time: 9.00 - 13.00 

The meeting is conducted in English and through Zoom Platform: in the virtual classroom is required to have active video and the possibility to use audio.

Participants must connect using a computer and be able to have access to a mobile phone for some activities.

Registered participants will receive an email one day or two before the event containing the link to complete the assessment and credentials to access the Zoom room. We ask those who are unable to attend to notify us of their absence.

All scheduled events and training seminars are available on our calendar