Service Design

Strategic advantages in the design of healthcare systems
19 febbraio 2015
19 February 2015

Dipartimento di Lettere e Filosofia, via Tommaso Gar, 14 - Trento - Auditorium 

Program:

9.00 Registration of Participants
9.15

Greetings by academic leadership
Paolo Collini, Vice Rector, University of Trento
Fulvio Ferrari, Director, Department of Humanities

Opening session
Moderators: Renato Troncon | Professor of Aesthetics, University of Trento
Maurizio Gianordoli | President, Health Innovation Hub, Trento
Our mission
Donata Borgonovo Re | Councillor for Health and Social Solidarity, PAT
Public welfare policies in Trentino and scenarios of public-private collaboration
Tonino Aceti | National Coordinator Tribunal of Patients’ Rights, Rome
Active citizenship and good health practices in Italy and Europe

10.30 Coffe Break 
  First Session
11.00

Michela Ventin | Founder, DesignDecode
The service design imperative

11.30

Arne Van Oosterom | Founder, DesignThinkers Group
When serendipity happens

12.00

Tim Schuurman | Partner, DesignThinkers Group
Return on investment: Business thinking and design thinking

13.00

Lunch Break

14.30

Second Session 

Moderators: Maurizio Gianordoli | President HIH

The session will include:
Ettore Turra | APSS
Dario Betti | GPI – Suitcase Project
Fabio Barbon | Exprivia Healthcare IT – eWard Project
Massimo Zancanaro | Bruno Kessler Foundation - Innovation by familiarity
Leonardo Angelini | HES-SO//Fribourg-Pegaso Project

17.30 Conclusions

Scientific and general coordination:
Renato Troncon, Michela Ventin (Centre for Aesthetics in Practice - Unitn)
Maurizio Gianordoli, Giordano Tamanini (Health Innovation Hub)
www.healthinnovationhub.eu

For information:
Health Innovation Hub
Via del Brennero, 43
38122 - Trento
E-mail: info [at] healthinnovationhub.eu

Download 
application/pdfPoster Convegno Innovando - 19 February 2015(PDF | 288 KB)
application/pdfComunicato Stampa Convegno Innovando(PDF | 179 KB)